Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

During product launches, holidays, or high-volume periods, processing times may be slightly longer.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

Standard Shipping: 3–7 business days
Expedited Shipping: 2–4 business days (when available)

Delivery times are estimates and are not guaranteed.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.

Lost or Stolen Packages

Palmetto League is not responsible for lost, stolen, or delayed packages once they have been marked as delivered by the shipping carrier.

If your package is lost in transit, please contact the carrier directly or reach out to us and we will do our best to assist.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. Orders returned due to an incorrect address may require additional shipping fees before being reshipped.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery with photos of the item and packaging. We will work with you to resolve the issue as quickly as possible.